On this page you will find answers to some of the most frequently asked questions about Membership, plus terms and conditions.
If you can’t find an answer to your question below, please contact Lisa Hassell, Founder of Inkygoodness directly: firstname.lastname@example.org.
What Membership is the best for me?
Community Membership is currently our only membership tier. We may introduce more tiers in future.
Who is Inkygoodness Collective Membership for?
Practising artists, illustrators, designers and creatives – whether you’ve got 5 years experience or you’re still studying, our membership is open to all levels!
Do I have to be based in the UK?
No, there is no limitation based on location – we’re an online membership open to all.
What are the Membership annual fees?
Community Membership by Direct costs $139.99 per year or $14.99 monthly (£10 apx)
Can I purchase a Membership on the Inkygoodness Website?
Please note, at the moment, Memberships can only be purchased online via our dedicated Membership platform hosted on Mighty Networks.
How do I renew my membership?
- Monthly Subscription
If you currently pay by monthly subscription your membership will automatically continue every month. You have the option to cancel if you wish by contacting the Inkygoodness Collective membership team directly.
- Annual Subscription
If you currently pay annually you will be notified 7 days in advance to renew your membership. Paying annually saves you 22% each year.
Can we expect Membership fees to change in the future?
Inkygoodness Collective is committed to offering affordable and accessible Membership subscription fees. There will be no increase in fees monthly or annually for existing members, though we reserve the right to increase fees for new members in future.
Please visit our Mighty Networks community page for further details.
Can you please explain Gift Membership?
If you’d like to gift membership for someone else, please contact us directly and we can set this up for you: email@example.com.
Inkygoodness Collective will not email the gift recipient before the start date, so as to not ruin the surprise of the gift membership.
Am I eligible for refunds?
You have the right to obtain a refund if you cancel your Membership within 7 days from your purchase.
Refunds are considered on a case-by-case basis at the Membership team’s discretion. If a membership has been used you are not eligible for a refund. If you have been granted a refund for your membership, the terms will be explained to you in writing via email and will cover any loss incurred. No refunds will be provided unless the notice requirements are complied with.
What payment methods do you accept?
We accept debit and credit card payments and Paypal.
How do I cancel my Subscription?
You can cancel your member subscription and leave a Inkygoodness Collective at anytime. To cancel, just log into our network on the web and go to Your Profile > Settings > Subscription. On the next menu you’ll see a button that says Change Subscription.
How will Inkygoodness Collective use my personal details?
Inkygoodness Ltd holds your contact details securely. We will use these details to contact you about your membership, its benefits and any information you asked for. In providing Inkygoodness with this information, you give us permission to contact you in relation to these and to administer your membership. All data gathered and held by Inkygoodness is managed in accordance with the Data Protection Act 1998.
Will the Inkygoodness share my details?
Inkygoodness works with third-party service providers for certain activities, such as processing your membership payment. If a service provider needs to access information about you to perform services on Inkygoodness’ behalf, they do so under instruction from our membership team, including abiding by policies and procedures designed to protect your information. Third parties are not allowed to use your personal information for their own purposes.
Can I update my Marketing preferences?
To update your preferences for how you would like to hear from us, please contact Lisa Hassell, Founder of Inkygoodness directly firstname.lastname@example.org with ‘Membership’ in the subject line. You may opt-out of your regular Members e-newsletter but please note you may not opt out of service-related emails, e.g. reminders about your automatic payment being debited.
How can I get in touch with the Membership Team?
Please email email@example.com.